Ruddy's Cabins - Bergblick-Haus • Spielzimmer & Große Garage

Thank you for your feedback, Christian. We take guest experiences seriously and want to address a few items for clarity. We do not allow pets in this rental, so animal hair would not be expected and has not been reported by prior guests or our cleaning crew. The hot tub is inspected and serviced before every guest to ensure it is clean and operating properly. Regarding the AC concern, the system was functioning properly; however, the thermostat had been set unusually low, which can sometimes cause the system to freeze up and affect cooling. Had we been notified about the electrical issues and the short supply of trash bags, we would have happily remedied the issues. We appreciate the feedback and continue working with our cleaning and maintenance teams to maintain high standards for all our guests.