Trendige 2-Zimmer nahe Carson Street, Haustiere erlaubt

We’re sorry to hear that you were disappointed with your stay. However, we would like to clarify that we took your concern seriously and acted promptly once it was brought to our attention. After receiving your feedback regarding the reported odor, we immediately dispatched our cleaning team to the property to investigate and address the issue. Our team took appropriate steps to remedy the concern after being notified. While we understand that the odor was unpleasant and that you chose to leave, it is important to note that we were not given an opportunity to address the concern prior to your departure. We also want to clarify that our property is professionally managed, and our team takes guest concerns and property standards seriously. We work diligently to respond to reported issues and coordinate the appropriate personnel as quickly as possible. We regret that your experience did not meet your expectations, but we believe our prompt response after receiving your feedback demonstrates our commitment to addressing guest concerns responsibly and professionally. We appreciate you bringing the matter to our attention and will continue to take appropriate measures to maintain the property to our expected standards.