Gemütliche Ski-In Wohnung mit Gemeinschafts-Whirlpool & Gaskamin - Nahe am Berg

Thank you for your glowing review! We're thrilled to hear that you found our condo spacious, comfortable, and clean, with an updated kitchen that met your needs. It's wonderful that you enjoyed the convenience of our location, being within walking distance to everything, and that you had a relaxing time in our indoor hot tubs with beautiful outdoor views. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

Hi, Leslie. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the amenities and location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Thank you for your feedback. We’re glad you enjoyed the cleanliness, well stocked kitchen, and convenient downtown location. We appreciate your note about the road noise and will consider updating the listing to set expectations. The bathroom leak is being repaired, and the shower will be refreshed. We value your input and hope to host you again for an even more comfortable stay.

Hi Joan, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the location of our home. The convenient location does add some noise, and we apologize for any inconvenience this caused during your visit. We attempt to be as transparent as possible with our listings and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. Regrettably, a ski closet is not part of the amenities offered for this home. We also apologize for the hot tub and cleanliness issues you had. We appreciate our guests' preferences as a means to improve, and we have forwarded your comments to our property management to consider and make necessary upgrades in the future. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon.

Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the location, cleanliness, and that the home met your expectations overall. We appreciate you sharing the confusion with the parking experience and overflow lot. We understand how frustrating that can be, especially when traveling with multiple vehicles. We are actively reviewing our listing details and pre-arrival communications to better clarify the single on-site parking space and any overflow or alternative parking options so guests can plan more easily ahead of time. We’re also very sorry for the disruption you experienced on the morning of checkout. We understand how unexpected interruptions can be frustrating, particularly when checkout is still hours away. While we’re reviewing this internally with our local team, we sincerely apologize for any inconvenience this caused and are taking steps to ensure clearer coordination so future guests are not disturbed. Thank you again for your feedback—it helps us improve both communication and the overall guest experience. We hope to have the opportunity to host you again.

Thank you so much for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay. We have relayed your concerns to our property manager and we assure you all these will be reviewed and get taken care of. We hope to have the opportunity to better impress you in the future!