Komplett renoviertes, prächtiges Strandhaus mit 6 SZ/6,5 Bädern, für 22 Personen mit Pool.

Dear Guest, Thank you for taking the time to share your feedback regarding your stay. We were disappointed to receive your comments, as they do not reflect the condition in which the home was prepared or our experience managing this property. This is a beautiful beachfront residence that is professionally cleaned and inspected prior to each arrival and has hosted numerous guests successfully. After reviewing your comments, we must respectfully disagree with several of the statements made. Specifically: -The home was not under construction or remodeling during your stay. The finishes and high-end design elements are intentional features of the property. -Our inspection and maintenance records did not identify any unsafe condition with the stair​s. The property was professionally cleaned and inspected prior to your arrival. -The pool is professionally serviced twice weekly. Between scheduled services, naturally occurring debris may accumulate, and debris collected in the skimmer basket indicates the filtration system is operating as intended. -The home is routinely treated and inspected as part of normal pest-control practices. In a beachfront environment, the occasional presence of flying insects when exterior doors are opened is not uncommon and does not indicate an infestation. -Kitchen inventory is regularly maintained to support vacation stays. While individual guests may have different preferences regarding cookware or utensils, the home is equipped with standard kitchen essentials. -​The neighboring condominiums and the number of beachgoers are outside of our management or control. However, your reservation included three complimentary beach chair sets (two chairs and one umbrella per set), professionally set up each day in a designated location for your party's use, providing a reserved beachfront area and added convenience. With respect to your statement regarding a member of your party allegedly sustaining an injury, no incident report was requested and no request for assistance was made to our office during your stay. As a result, no opportunity was provided for us to inspect, document, or address the alleged conditions while your party occupied the home. We have documented your comments and retained them with the reservation file. Based on our review of the reservation, our housekeeping, inspection, and maintenance records, together with the absence of any contemporaneous report or the receipt of the arrival inspection form, we do not agree that the accommodations were materially different from those advertised. Sincerely, Management