Haus am Meer mit regulärem Pickleball, Innen-/Außenpool, Whirlpool & Fitness

Hi, Peggy! Thank you for staying with us. We hope you'll be pleased to hear a deep clean is scheduled. Please come again sometime!

Hi Ann, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes and services for future guests. We hope to host you for another truly carefree and great vacation in the future!

Thank you so much for your review, Westly. We appreciate the compliments on our communication. We are delighted to hear that you enjoyed this great location and found our home as advertised. We will be sure to let our local team know of the outdoor area and windows so these can be addressed. Thank you for staying with us. Please visit again soon.

Thank you for staying with us, John. We are glad you had a nice stay overall, though we are so sorry for the details that were amiss during your visit. We apologize for the cleanliness and maintenance issues you experienced and appreciate you bringing these items to our attention. Our local staff will address the maintenance issues and follow up with housekeeping to ensure future cleans are completed to our standards. Thank you for your feedback and we look forward to another chance to impress you in the future.

Thanks for taking the time to share your review, Tom. We are so glad that our home’s location worked well for your stay and that you enjoyed the pool. We apologize for any concerns with the internet. The owner has added a booster which has improved the WIFI and it is working well. We would love to host you again very soon.

Thank you for taking the time to share your feedback, Maiesha, we sincerely apologize for the house not being cleaned as thoroughly as is our standard. We value cleanliness and safety very highly and are disappointed that your rental home did not reflect these values. We're happy that we could get these issues resolved during your stay and that you have been refunded for the complications you experienced. We hope to impress you on a future stay.

Hi Tahira, we were delighted to host you. We apologize for any concerns during your visit. We have made improvements and updates. We appreciate that you reached out and hope we have the opportunity to impress you in the future.

We appreciate your visit and review. We are sorry for any inconvenience during your time here. We have repaired the air conditioning and it is cooling well. The pool lights and shower have been addressed. Thank you for taking the time to share your feedback as it helps us to always be improving for our guests. We’d love to host you again soon.

Rose, thank you for taking the time to share your feedback, we sincerely apologize for the challenges your party experienced during your stay. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24-hour Guest Service line to alert us to issues with cleanliness while in the home so that we can promptly rectify the situation. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!