Waterfront property with private dock and access to Nantucket Sound

Hi Jacob, Thank you for staying with us and for taking the time to share your review. We’re glad to hear that you enjoyed the backyard, patio, and dock—they’re such special parts of the home. At the same time, we sincerely apologize for any disappointment you experienced with the interior and your overall stay. Your comfort and satisfaction are very important to us, and we’re sorry we fell short in those areas. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.

Thank you so much for sharing your feedback with us. We are glad to hear that you enjoyed the stunning outdoor spaces and the beautiful view. However, we are very sorry to learn that the interior did not meet your expectations and that the cleanliness upon your arrival was not up to our usual standards. This is certainly not the experience we want for our guests, especially for such an important stay. We appreciate you bringing these concerns to our attention. We will be sure to pass your detailed feedback along to our local team so they can address these issues and work on improving the home’s presentation and cleaning process. Your experience is important to us, and we want to ensure future guests have a better stay. Thank you again for choosing Vacasa, and we hope to have the opportunity to provide you with a much better experience in the future.

Thank you so much for taking the time to share your detailed feedback about your stay. We are delighted to hear that you enjoyed the cleanliness, the beautiful outdoor cove, and the included kayaks. It’s also great to know the outdoor shower, updated appliances, and WiFi met your expectations. We truly appreciate your honesty regarding the challenges you faced. We are sorry the fourth bedroom layout wasn’t ideal for your group and that some areas of the home, including the air conditioning and certain fixtures, didn’t meet your expectations. We also apologize for the inconvenience caused by the trash situation and the communication hurdles with our chat system. Your feedback about the sliding doors, towel racks, and beach pass is very helpful, and we will be sure to share this with our local team to see how we can improve. We’re glad you had a great time overall and appreciate you choosing Vacasa for your stay. We hope you will give us the opportunity to host you again.