Casa Delmar

Thanks a lot, Anna. Happy to have you as my guests here again.

I am happy to hear that you had a great stay. Thanks a lot for your feedback and the nice communication beforehand. All the best and hope to host you again.

Besten Dank für die tolle Bewertung! Freut mich, dass es euch gefallen hat. Die zwei Schlafzimmer unten können über das Wohnzimmer klimatisiert werden, wenn die Türen offen bleiben. Dann kommt Island auch in diese Zimmer. :-)

Muchas gracias por la buena valoración.

Merci pour votre excellent commentaire. Je suis ravi que vous ayez passé un bon moment.

Thanks a lot lot for your kind feedback. I am happy that you had a wonderful time in Casa Delmar. All the best!

Merci beaucoup

Dear guest, First of all, I respect every feedback as long it is fair, constructive and according to the facts. You gave a negative feedback in French. Service language is English and German which is not fair. I do not speak French. Furthermore, I provided you with all information about the site. One advice is to make an appointment with the manager in place. She meets all guests in Sayalonga and guide them to the house. There are three ways to the site. One is horrible and for farmers with SUVs only. Two ways are fully safe for singles, couples and families. The manager reported that you drove to the house on your own without asking for guidance and I suppose you took the horrible road. For future guests who read this: please make an appointment with the manager and ask for help. Navigation systems cannot differ between safe and unsafe roads. The manager will make sure to have a safe trip to the house. This way can also be taken at night. Regarding air conditioning and pool pump. I stayed in the house two weeks after your stay. Both worked fine and the pool was clear. There are two air conditioning devices in the living room. Both can be switched on with a remote control. There is an operation manual in the house as well. Furthermore, I am wondering why you did not ask the manager in place. They help in case of questions and potential damages. Talking helps! In addition, the manager asked you twice during your stay if everything is fine. You agreed. As already said I am sorry that you had to leave after four days and therefore much earlier as planned. There was certainly a good reason for this. Please understand that due to our cancellation policy we were unable to offer any compensation in case of trip interruption due to personal reasons. All the best Patrick

Thanks for your feedback. I am happy that you enjoyed your stay. All the best!

Merci beaucoup pour cette excellente évaluation.