Moderner Luxus-Rückzugsort, stilvolles offenes Zuhause mit Designer-Details

Thank you for booking. Great guest, followed instructions and is welcome back anytime

Thank you for taking the time to share your feedback. While I sincerely regret that your experience did not meet your expectations, I would like to clarify several statements in your review to ensure future guests receive a fair and accurate representation of the property and the efforts made to address your concerns. Regarding safety and security: Exterior security footage confirms that my cleaner departed the property before your group left for your birthday brunch. I have a strict policy that cleaners and maintenance personnel are not permitted to remain on the premises when guests are away. Therefore, the suggestion that my cleaner left the property unsecured while your group was out does not align with the documented timeline. Guest safety and privacy are priorities. Regarding the windows, doors, and insects: The windows and doors have since been sealed. The damage to the front window was caused by a rock, not a bullet. Describing it as a bullet hole without verification creates an unnecessarily alarming and inaccurate impression of the property. Regarding the cockroach you reported, an occasional outdoor cockroach does not necessarily indicate an indoor infestation. Nevertheless, I took your concern seriously, and professional pest control has since serviced the property and addressed the issue. Regarding cleaning supplies and household essentials: Trash bags were available in the closet, and my cleaning staff used those same bags when cleaning the property after you