Modernes Strandhaus 2 Minuten zu Fuß zur Pine Island

We are very disappointed to read this review because it does not accurately reflect what occurred during this reservation\. From the beginning of the booking process, communication with this guest was challenging, and throughout the stay we made every reasonable effort to address the concerns that were brought to our attention\. Regarding the security cameras, the property’s exterior security cameras are there for the safety and protection of the property and our guests\. At no time were cameras used to invade the privacy of our guests or monitor private indoor areas\. We also strongly disagree with the description of the condition of the home\. We take cleanliness and maintenance seriously and work hard to provide our guests with a clean, comfortable property\. The concerns described in this review do not reflect the condition in which the property was provided\. Regarding the air\-conditioning issue, we addressed the situation based on the information available to us\. Unfortunately, mechanical issues can occasionally occur, but that does not mean we would intentionally blame a guest for something outside of their control. The AC issue was resolved writhing a hour . Also guest never leave early . We also disagree with the characterization of our communication\. There were repeated disagreements during this reservation, including discussions regarding compensation/refunds, but we made efforts to communicate and resolve the situation. We respect every guest’s right to share their experience; however, we also believe it is important for future guests to hear our perspective when a review contains statements that we believe are inaccurate or misleading\. We have hosted guests with the goal of providing a safe, clean, and enjoyable stay, and we will continue to do so\. We stand behind our property and the efforts we made throughout this reservation