Solace Haven/2.5 Baths/3TVs/Sleeps 9

Summary:

🏠 There are 2 Master bedrooms with a total of 5  beds and the bed arrangements are as follows :



🛏 5 Beds

🛋 2 Sofa Beds

Accommodates 9 guests



Master 1 : 1 Queen, 1 Twin

Master 2 : 1 Queen, 2 Twins

There are 2 sofa beds in the living room.



⚠️Please note that since we don’t charge extra for additional guests, we only provide bedding and towels for the same number of beds, and also always double check the number of beds, as some guests mistake the number of beds with the sofa beds however, sofa beds won’t come with bedding.



Guest Access:

PLEASE NOTE THAT WE DON’T ADVERTISE AMENITIES, IF THERE WAS ANY AMENITIES YOU ARE MORE THAN WELCOME TO USE BUT WE WON’T BE RESPONSIBLE FOR THEM MISSING OR ANY PROBLEMS WITH THEM, AMENITIES LIKE:

BBQ

IRON

IRONING BOARD



HAIR DRYER

COFFEE MAKER

BLENDER

SLOW COOKER

SHAMPOO

CONDITIONER

BODY WASH

CABLE TV

LAUNDRY SOUP



‏If you see the picture of a barbecue, that doesn’t mean that the barbecue is advertise, you need to go to listing amenities to see if the barbecue is advertised or not



Other Things to Note:

Please note that Reno area is a ski destination and skiing comes with snow and road closures, we wait the entire year for the snow and skiers so that we can balance our income and run our rental arbitrage business, visitors needs to be prepared for harsh weather conditions and they should always check the weather forecast and plan ahead, be prepared start your travel early in the morning if you can to make sure you will get to Reno before the Sun Set when the weather starts being harsh, be prepared to have AWD/4WD vehicles with tire chains and longer travel times (sometimes over 8 hours) or rerouting to get here sometime from a longer route.

So please be prepared because we can’t provide refunds for cancellations due to storms and road closures.



📌 Reservation Changes, Early Check-Outs, and Moving Dates



Please note that shortening your reservation, checking out early, or requesting to move your stay to different dates is treated the same as a cancellation. Once your reservation begins, the dates are blocked exclusively for your group, and we are unable to guarantee rebooking the unused nights on short notice — even during high season.



We operate under a rental arbitrage model and carry fixed costs including rent and daily operational expenses for each property. Because of this, we cannot afford to leave the home vacant, and therefore cannot offer refunds or date changes after the reservation has started.



We appreciate your understanding.



Interaction with Guests:

Mail and Delivery Disclosure



Dear Guest,



As part of our policy, we do not provide mailbox keys to guests. Please be aware that if you order items small enough to fit in the mailbox, they may be delivered there, and you will not be able to retrieve them. Additionally, we kindly ask that you refrain from using the listing address for your mail.



For your convenience, we recommend obtaining a PO Box to ensure your items are delivered securely and can be retrieved at your convenience, giving you peace of mind.



Thank you for your understanding.