Everything was very clean and nice. I've stayed in several other vacation homes, and this one was well kept compared to others. We were there for a few days to play in the snow. Mattie was very responsive and very helpful. To turn on the water, you really had to crank the lever hard to a 90 degree position. The furniture was in great condition. The rooms and bathrooms were spacious and very clean. It was great to have a warm fireplace for the winter. The entry area for shoes and coats was very helpful in the winter. It is on the 2nd floor, so you have to be able to get up the stairs. The few minor areas of improvement were: there were only 6 towels for 7 people (so we had to use some of the beach towels as bath towels); the vegetable peeler was old and seemed to be left handed; the cutting board was a bit small and worn; and we couldn't find any large baking sheet for baking cookies. Otherwise, everything was great! There were a few spices and cooking oil available for use. The coffee maker and toaster oven were much appreciated. There was a bluetooth speaker to play music from our phones. The first street to the circle drive road was rather steep, and I could not recommend driving on it with icy conditions. The 2nd one was much easier. The main driveway is shared with other units and is not steep, but definitely need chains to get to the residential road, since it's not plowed as well as Northwoods Blvd and I-80. It's very close to Tahoe Donner for sledding/snow tubing for the little ones, and the guest passes allowed for a small discount on their day use fees. The local Safeway was very close and convenient.