Strandnahe Wohnung mit Panoramablick, Pool, Spielzimmer, Sauna & Fitnessraum

David, we apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.

Robert, thank you for sharing your thoughtful feedback. It’s wonderful that the pool, beach, and coffee shop helped enhance your stay despite the resort’s dated feel. We appreciate your suggestions regarding updates like replacing the blinds and coffee pot. We will be sure to pass them along to our local team for consideration. We look forward to hosting you on your next visit!

We appreciate your feedback as it helps us improve, and your concerns have been shared with our team. We are sorry to hear about the cleanliness issues you encountered upon arrival. Thank you for staying with us, and we hope to have the opportunity to provide a better experience in the future.

Thank you for your feedback, Amy! We're glad to hear that the handicap accessibility met your needs and that you appreciated those features. We apologize for the cleanliness and maintenance issues you encountered during your stay. Your comments about the need for a deep clean and updates to the decor are important to us, and we will address them with our local operations manager. We appreciate your understanding and hope to provide you with an improved experience in the future!

Lundon, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the convenient location of the unit, the beautiful views from the balconies, and the various amenities such as the playground, restaurants, game grounds, and pool. It sounds like you had a wonderful time, especially during the 4th of July celebrations! We apologize for the inconvenience you experienced with the missing parking passes. We understand how this could have been a concern, and we appreciate your patience and understanding as you resolved the issue. We will ensure that our team is more diligent in providing all necessary information and passes to our guests in the future. We also regret any confusion caused by the mention of an indoor pool in previous descriptions. We will update our listings to reflect the current amenities accurately to avoid any future disappointments. Your feedback is invaluable to us, and we are thrilled to hear that you would consider returning. We look forward to welcoming you and your family back for another enjoyable stay.

Hi Leslie, thank you for your review, we sincerely apologize for the issues you experienced during your time with us and for any disconnect in the care you received from our team. We truly appreciate you bringing this to our attention. We understand how disappointing it was that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Hello Jamie, thank you for sharing your feedback. I’m truly sorry for the difficulties you experienced with the relocation and the mold concerns, which must have been very frustrating, especially without any follow-up so far. We appreciate you bringing this to our attention. The cleaning issues have been addressed with the housekeeping team. Your input is very important to us, and we hope to have the chance to provide you with a much better experience next time.