Lake Lanier Most Relaxing Experience, Bequemlichkeit zu Marina, Shopping & Dining

Mr. P, We appreciate your response. But, your complaint is based on false and misleading information. Thus, I will clarify for other potential guests. First, I think it's important to inform readers that you are a real estate agent. Therefore, your rental knowledge should be above the average renter. 1) Every potential renter receives a rental quote "prior" to making rental payment. This quote can not be alter after it has been accepted by the owner. 2) Our guest receives a copy of our rental agreement. They "MUST" acknowledge receipt of agreement. And, that they have "READ AND ACCEPT" the terms of the rental agreement. Our rental agreement clearly states, "CREDIT CARD USE - There will be a 3% charge for the use of credit card" We have documented evidence, where you acknowledge reading and acceptance of our rental agreement. The quoted rate and rental agreement are contractual biddings documents. You willing entered into this contract "FULLY INFORMED" about the rate and credit card fees. And, now, you want to claim that you were not informed. I would think this raises serious ethical issues for real estate agents. And, I will be reporting to your broker and real estate board. Your review also seems to down play our home as "standard." However, this is your text message I received during your stay. "It's great. Your place is gorgeous.We will take great care of it. Thanks" I would also like to address the condition that you left our home. Below are text messages I received from house cleaner, unfortunately, I can not include the photos here. "This house is a hot mess." "Food and dirty dishes left all over the kitchen." "Both doors in master suite were left unlocked," There was Red stuff spilled all over there frog. "My son and I had to disassemble the refrigerate to clean. It took over an hour." She asked that I not rent to you again. And, charged additional fees for the extra hours to clean after your stay. This should have been taken from your security deposit. We would appreciate it, if you do not contact us in the future. Unlike you, we value our property.

We encourage you to read this review carefully, as well as all of the reviews. Then, judge it's validity. We do agree, "this was a nightmare," for us as homeowners. In summary, arrest warrants were issued for this person. He is now facing numerous criminal & legal charges related to his stay. Criminal trespassing, Criminal damage to property, Theft by Taking, Terroristic Threats, and defamation of character. A restraining order was also issued. His employer, of over 15 years, has terminated him as a result of his conduct. He broke into "Locked Areas," that he was "clearly" informed(verbal & written) were "Off Limits" and "Do Not Enter." At that point, he was asked to leave. And, refused. Instead, he began sending numerous antagonizing emails with homicidal threats & derogatory comments. His emails detailed plans, intent & means(guns) to execute threats. When I refused to respond to these emails. He accessed my Facebook account & posted more threats, with website links referencing death threats. I had to canceled my FB account. These documents were given to local authorities. We have a beautiful lakefront home, that our guests have enjoyed, see reviews. There is NO issue with hot water, nor has there ever been, (see other reviews) We do not advertise a rehabilitation facility with "hot springs" & healing waters. As he expected, per his statements, for his wife with serve arthritis. We made every reasonable attempt to accommodate this person, reduced rental rate(because his insurer reimbursement rate was lower, than our cost), sending a plumber(that he denied access), etc. However, he crossed the line by breaking into "Areas Off Limits." When he departed, he left appliances & gas grill turned on. Thus, placing our home at risk of fire. Which questions, what caused the fire at his home? Yet, he questioned why he wasn't allowed to use charcoal grill. According to him, his son & a friend accidentally fell into the lake, and, undressed outside on the porch. And, he has accused me of recording his son. I have no knowledge of this incident, other than his report. I do question how does "two" 12y.o. accidentally fall into the lake in the middle of Winter. As a "direct" result of this experience, we must make efforts not to repeat. Guest may be asked additional questions about their stay, and rental agreement will be strictly enforced. We value the safety & security of our home. And, under NO circumstance will we allow any guest to jeopardize our property.

We are pleased that you enjoyed your stay. And, that the experience met or exceeded your expectations. Our home is designed to provide guest with space and comfort. While, they enjoy the peaceful serenity of lake living. We welcome you in the future.

Thanks for your feedback, we are glad that you enjoyed our spacious home. The open floor plan is ideal for family gathering. And, the separate bedrooms, with full baths provides privacy for everyone. We look forward to seeing you again in the future.

This was a girls weekend getaway. I'm pleased that the surroundings were the ideal setting for your party. The combination of serenity, conveniences of grocery stores, shopping, and restaurants were added benefits. And, that the outdoor comforts were conducive to relaxing and rejuvenating. And, if you desire to bring your own boat/jet ski, we have a boat dock with party deck. Or, if you prefer to rent. Port Royale Marina rents boats/jet skies and is less than 2 miles by car and even closer by water. I'm pleased that you enjoyed your stay. We welcome you to visit us again.

We put a great deal of time in worrying and anticipating our guests' needs, so they don't have to when they arrive. And, if you do have a problem, it's not a problem. Don't hesitate to contact us with any concerns. And, we will everything possible to be responsive in a timely manner.

We are convenient located near the midway point of Lake Lanier. This provides the convenience of boating down to Lake Lanier Islands. Or, if you prefer, heading North to more calming waters and less traffic. We provide a single slip boat dock with party deck. So, feel free to bring your own boat or rent from Port Royale Marina, less than 2 miles away.

Thanks, we've placed a great deal of emphasis on providing high standards. The space and comfort of "now, this was worth it." We look forward to seeing you again. And, prior to your next stay, if there is anything that we can do to further meet your needs. Please let us know, we will make our best effort to accommodate you. Again Thanks