Rustikales 2-Zi. 1-Bad Häuschen mit Veranda!

We would not host this guest again and would caution other hosts to carefully consider accepting a reservation from them. Shortly after arriving, the guest messaged us, “we are in love with the space.” A few hours later, however, the guests voluntarily left the property and chose to stay at a hotel instead of completing their reservation. They subsequently requested a refund, despite the reservation being subject to our clearly stated cancellation policy. When we declined the refund in accordance with those terms, the guest left an extremely negative review of our property. The circumstances were particularly concerning because the guest initially expressed strong satisfaction with the property, voluntarily abandoned the reservation only hours after arrival, and then posted a highly negative review after their refund request was denied. Based on our experience, we consider this a high-risk reservation for future hosts. We recommend that other hosts exercise caution when deciding whether to accept a booking from this guest.