Gemütliches 3-Bett-Zimmer

I will never use VRBO again!! After reading the 5 star reviews, I was excited about staying in a clean & smoke FREE place but unbeknownst me, it was my worst nightmare. We traveled to TX for a surgery for my daughter so it was important that the home was going to be clean and smoke free. Our check in was delayed 2 hours due to “minor” repairs to the home. When we arrived to the home, the home stunk to high heaven of cigarettes and marijuana. I guess they thought putting a Glade plug in and leaving a can of Frebreze would mask the odor but it didn’t put a dent in the stench. I was so upset by this and contacted Melvyn, the owner, after I conducted an inspection of the property. The previous tenants must’ve “partied” on this property. It appeared there was new bedding in the bedrooms and new blinds except in the second bedroom (slightly broken). No cleaning was done- gum stuck on the walls, trash bags piled, dirty door knobs, and I kid you not after walking around the home for three hours my husband’s socks looked as if he walked in a pile of crap. It was disgusting! I wanted to leave, but Melvyn refused to give us our refund for this place. I called VRBO and they were just as worthless. All they do is relay my message to him. I guess their 100 % guarantee is a joke! I asked them to send someone to see and smell what I was seeing and smelling and they told me that they don’t do this that I needed to send pictures. How can I send pictures of the cigarette and marijuana smell? Oh, I did find several used marijuana buds in the dresser drawers and MJ leaves on the mattress cover! To make a long story short, I ended up cleaning the home to the best of my ability because my daughter was having surgery the following day and to deal with the stress of everything it was just easier for me to clean the place. The stench just continued to permeate this place. I had him change the furnace filter (it probably hasn’t been changed in years). It took him 2 days to change it so can you imagine how long it would have taken him to re-clean his so-called 5 Star home? After 5 days of being a chronic complainer, I couldn’t take it anymore and shockingly he finally allowed us to leave. To my disappointment, he didn’t take any initiative to rectify this situation at all, unless I kept complaining and I had to tell him how to correct this. Don’t leave the windows open or you will hear plane (6am to 10 pm), trains (15-20 min) & automobiles all night long. Good luck!

The house is beautiful, spacious and has everything you need to make your trip comfortable. It has shops nearby and the airport just minutes away. Catherine was a great hostess, she was always helpful and willing to help. Thank you very much.

Great location, very comfortable, and property managers were extremely helpful. Would definitely stay again.

No issues, very nice, only one thing I would add is television in the master bedroom. Other than that, good selection of dishes, cooking utensils, pots and pans. Quiet area. I will plan to stay again.

Quiet getaway, roomy, clean and had everything we needed.