Szenisches 'Hawk Hill Retreat House' auf 10 Hektar mit Spa

Hi Linda, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- The home was designed with sacred geometry elements, originally intended as a healing retreat, which is why you may have noticed specific symbols and statues that contribute to the calming and restorative atmosphere- As seen in the listing photos, the upstairs bedroom features a hexagram, not a pentagram, which is a symbol used to promote positive energy and healing- The statues you mentioned are of Buddhist origin, representing universal themes of healing and spiritual well-being, intended to foster a peaceful environment for all guests- The home, built on the slope of a hill, is designed to harmonize with the surrounding environment at nearly 9,000 feet above sea level. The listing photos accurately reflect the home's design, including the placement of the bedrooms and bathrooms- We routinely check and maintain the furniture to ensure it is comfortable and in good condition, and we will inspect the items you mentioned to make any necessary improvementsWe appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

Sandra, the right vacation home is everything, and we're disappointed if this wasn't the one for you. - Thank you for mentioning the uniqueness of the home and its breathtaking beauty, we're sorry that you expected something that we do not offer - This property is very specific and we have confirmed with Evolve that all sites are correct - we do not offer a yurt! We have not had one since we purchased it and do not intend to add one to the location. **All potential guests, please read Evolve's description of the property it is very precise and you will know what you are getting when you arrive at our beautiful home. - We have not had any issues with the water pressure and have not had anyone complain about this, but we will look into it. - We 100% solar-powered home and there are instructions for hot tub use in the welcome book, if you push the green button within 30 minutes the hot tub will be ready for use. - While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences. The furniture in the home is in very good shape and it is very comfortable, if you were unhappy we wish you had contacted us to let us know. We have not had anyone complain about the mattresses or furniture. We truly go above and beyond for our guests, and are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for.

Tammy, thanks for your review. We've passed your feedback along to the homeowner who has asked us to share the following information: - The owner walks all guests through the home upon arrival to provide detailed instructions and answer any questions about the property. The generator usually turns on automatically, but if it does not, all guests need to do is call the owner who can be there within 3 minutes to turn it on manually, as is mentioned in the walk-through. - This has not been an issue in the past, and the owner wants all guests to know that they are only a phone call away if any issues do arise. Her home phone number is provided upon check-in and posted next to the house phone. - Once you reached out to us here at Evolve and we notified the owner, they immediately sent someone out to the home and turned the generator on for you. This is why the power was quickly restored and there were no further problems during your stay. Thanks again for your feedback. We hope to host you again in the future!