2/10 – Ungenügend
Lianna M.
30. Juni 2021
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Bachelorette Weekend
I rented this home for my bachelorette party which consisted of 10 women over the age of 30 looking for a relaxing pool weekend.
We were informed by the homeowner upon arriving that the maid would be there in the afternoon. We arrived at the house and the homeowner was there "cleaning" and informed us the "sheets were all changed on the beds."
When we arrived, the kitchen still had food caked on the floor, there were multiple broken beds and some of the bedding had yellow stains on them. There were bugs throughout the house, dressers were found with ants crawling on them as well as cockroaches near the pool area. Blinds were broken so terribly that there was a tarp to cover one of the main windows, there were holes in the wall and a bedroom door ripped off the wall. It should also be mentioned that one of my guests found a used Bic Razor under her bed.
When the maid finally arrived the next morning, she reported to us that this house looked like it was never cleaned and it was “absolutely disgusting.”
This house was received in unacceptable and unsafe conditions, and future guests should be made aware. The listing has pictures of beds/rooms that were not accurate.
In addition, the homeowner was in and out of the house all weekend unannounced, and we only had a few hours of privacy on Saturday. When we did get granted some privacy, there were cameras on us all weekend, and Leslie (the homeowner) even made comments to our group about conversations that she was not present for. It is understandable, as a homeowner, to have security cameras, but we were never informed we would be watched or listened to at any given moment. We dealt with a significant invasion of privacy, as well as horrible conditions for a house of this price. We also were never provided a key to the home, and multiple locks did not work, making it impossible to lock up our belongings if we wanted to.
We are in the process of dealing with our experience through VRBO directly (with multiple pictures to document our stay), and this should not be a reflection of VRBO specifically. However, renters should understand the conditions they are facing, and from a health and safety perspective, may be better suited looking elsewhere.
Lianna M.
Aufenthalt von 2 Nächten im Juni 2021
