2/10 – Ungenügend
Rosalyn L.
13. Okt. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Girls GETAWAY gone WRONG!
There were many, many frustrating issues during our stay, starting when we arrived and found that the balcony on our unit was blocked off for painting and all of the balcony furniture was inside the living and dining room areas. The furniture was everywhere taking up space in a condo that is already smaller. We were never informed that the balcony would be closed or we wouldn’t have rented the condo as that was one of the main reasons we chose that unit, the view of the beach and we were looking forward to using the balcony! We were told by the manager on duty that the unit should never have even been available for us to rent and then blamed me for renting through VRBO! Talk about aggravating! In addition to that, we had issues with the TV not working properly. The sound kept going out while watching the TV. The blow dryer literally fell apart in my hands while I was using it and almost caught my hair on fire! That’s really safe! The toilet stopped working and it took a long time to fix, in a one bathroom unit. The electric can opener just didn’t work at all and the stove had a weird burning smell when using the burners to cook with. What was supposed to be a girl’s trip with my daughters and I (all teachers) to get away and relax ended up being extremely stressful due to all of these issues! I felt like I was living in the twilight zone with all of the problems we had and the response to address our issues was less than stellar, to say the least! Rating 0 out of 5 stars!
Rosalyn L.
Aufenthalt von 4 Nächten im Oktober 2023
