2/10 – Ungenügend
Bobby R.
22. Okt. 2025
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
The first rental we high tailed out immediately. As we approached the main building we were shocked to see all the trash and old discarded items all over the property. It looked like a homeless encampment and a great place for a horror movie. Right next to the cabin there was a shack or tool shed not pictured on VRBO. The door was swinging like someone just ran out of it. As we approached I could see inside. There was a makeshift bed on the floor that looked freshly vacated. YIKES!We briefly went into the main rental. It was clean inside and looked pretty much as pictured. However, some windows had screens and some did not. There was a permanently open doorway going outside towards the occupied tool shed. It had a rickety screen on it and someone attempted to block it closed with an old cooler or something. Unfortunately, the river wasn’t flowing, there were no waterfalls and the water was stagnant and dirty. Not something anyone would want to jump into. (The day before we swam in a flowing river and swim hole elsewhere on the island.)We contacted the hosts who were kind and responsive. They refunded one of two nights but that is nothing compared to the total amount we paid with cleaning fee and fees. We asked for a full refund and the host stopped responding. We have been traveling and renting all over the world for over 40 years. This is the first time we bailed out. We felt that if we checked in we would never check out. It just didn’t feel safe.
Bobby R.
Aufenthalt von 2 Nächten im Oktober 2025
