Premium 4 SZ, 4 Bäder Haus mit weitem Wiesenblick, Whirlpool & Klimaanlage

Thank you for your feedback and for noting the amazing view, excellent location, and family-friendly layout of the home. We were disappointed to hear that the cleanliness did not meet expectations during your stay. Since then, we have changed cleaning companies and made substantial improvements to the home, including new kitchen countertops and appliances, refinished/replaced main-floor hardwood flooring, new main-floor furniture, and improvements to the outdoor deck area. We appreciate your comments because cleanliness and presentation are important to us, and we have taken steps to address the issues you experienced.

Thank you for your review and for highlighting the great Black Butte and meadow views, the 4-bedroom/4-bath layout, and the nearby quiet pool. Since your stay, we have made significant improvements to the outdoor space. The large tree immediately adjacent to the deck has been removed, the main deck has been replaced, and additional trees across the road have been thinned, bringing considerably more light into the home and outdoor areas. Because the property borders Spring Meadow, Black Butte Ranch limits landscaping and maintenance within the natural area behind the home. We value that natural setting and believe the recent improvements have made the deck a much more enjoyable place to relax while preserving the meadow environment and views.

Thank you for the wonderful review. We are glad you enjoyed the spectacular views, 4-bedroom/4-bath layout, hot tub, and location, and that Ponderosa was able to respond quickly to the issue you encountered. We also appreciate your comments regarding the BBQ. Since your stay, we have changed cleaning companies and added a spare propane tank so guests have a backup available. We have also emphasized that the BBQ and outdoor areas should be properly prepared for arriving guests. We appreciate the feedback and are pleased that you otherwise enjoyed your stay at Spring Home 33.