Helles Vintage U of C Center Condo mit WLAN, Klimaanlage im angenehmen Chicago

Most of our reviews are 5 stars. However, from time to time, we receive guests who are dissatisfied with something that is beyond what we can provide. For example, one guest asked if we had wine glasses. We explained that we did not provide them. The guest responded, “Every house is supposed to have them. How come you don’t?” After their stay, they left us a 3.5-star rating. Another example involved a group of six guests who complained that they smelled marijuana when they first arrived. I explained that our cleaning staff does not smoke or use marijuana. Ironically, after the guests checked out, our cleaning lady did not want to clean the condo because the smell of marijuana was throughout the unit. The group also left the entire condo extremely messy, yet they still complained about odors and mustiness. Maintaining 5-star host status is not always easy. We do our best to provide a clean, comfortable, and enjoyable stay for every guest, but it is impossible to satisfy everyone all the time.