Strandnah 2SZ mit Deck, Blick & direktem Sandzugang | Strand Way A

So glad the team's quick communication was there when you needed it! We'd love to welcome you back anytime!

We’re so happy to hear you enjoyed the ocean views and found the house just as pictured! We’d love to host you again anytime.

Thank you, Timothy! We're so glad you enjoyed the beachfront location and found the space clean and well-equipped. We appreciate your kind words and would love to host you again in the future.

Thank you for your review. We’re truly sorry to hear about your experience, as this is not the level of comfort we aim to provide our guests. Our team reached out and offered to assist right away by providing indoor mosquito control, a new pack-and-play, and any other items that could improve your stay; however, we understand you had already decided to leave the property. We’d like to clarify that the lack of air conditioning is noted in the listing, and we recommended keeping the doors and windows closed to help prevent insects from entering. After your departure, the home was inspected — the crib was found to be functional, the pest issue has been resolved, and the master fan you mentioned is a heater that is operating properly. We did follow up after your departure, and a partial refund was issued. While we regret that your stay did not meet expectations, we sincerely apologize for the inconvenience and hope to have the opportunity to provide a smoother, more comfortable experience in the future.

Thank you for taking the time to leave a rating! We appreciate you choosing to stay with us and hope you had a wonderful experience. We'd love to welcome you back anytime!