URBAN OASIS: Dog Friendly - Bungalow Retreat - Downtown Orlando

Unfortunately, this review appears to be retaliatory after we addressed documented violations of our house rules. During the stay, an unapproved pet was brought onto the property without disclosure, resulting in pet urine and additional cleaning that required an extra cleaning fee. The guest was unhappy with being held accountable for those damages and charges. We work hard to provide a clean, well-maintained home and treat every guest fairly. While we understand that not every stay is perfect, we also expect guests to respect the property and follow the clearly stated house rules. Sloppy or deceptive behavior that results in damage or excessive cleaning is simply not something we can overlook. To future guests, we sincerely apologize for any concern this review may cause. It does not reflect the experiences of the hundreds of guests we have hosted across multiple platforms, nor does it align with our long history of positive reviews. We encourage you to read our previous guest feedback, which consistently reflects the level of cleanliness, hospitality, and care we strive to provide. We look forward to continuing to host respectful guests and providing them with the excellent experience our reviews have consistently demonstrated.