We've stayed at several Homeaway rentals previously and by far this was one of the most disappointing stays. It served it's purpose but I would not stay here again. At arrival. please inspect the house. There was a hole in the bedroom door, broken toilet seat, patio door pieces falling apart, soap scum left in the shower caddy from the previous guest and the pool needed cleaning. I took pictures and sent it to the owner upon my arrival and he did explain that the previous guest made several damages.
At the time I made my reservations, I only looked at properties that allowed me to bring my dog, this listing was in the search but evidently, from my the time of my reservation to the date I arrived, the owner stopped allowing pets. Sometime during my stay, someone "stopped by" in which the owner stated, it was the manager. Not sure why, he didn't fix anything that was broke or clean the pool (Mind you , I had to clean it myself along with the patio and buy fly spray because it was full of flies when I got there) so I could only guess his only purpose was to spy and intrude. Afterwards, I get a call from the owner who proceeds to argue me down about my dog being there, explaining that in my initial contact I stated that I was bringing her. Once all was said and done he keeps half of my deposit because of the "extra cleaning" from a house that wasn't sparkly clean in the beginning. I feel almost violated with how the owner handled things. If I truly damaged the property, if my dog damaged the property, I could understand the fee. The fact that he called me, while on vacation, with an argumentative tone after someone came to invade our privacy and more so accused me of wrong doing just makes me a little upset. I didn't feel like I had a home away from home. Although I had I great time in Florida, I didn't enjoy my stay and my experience with the owner during and after was not a pleasant one.