2/10 – Ungenügend
Ryan S.
3. Sept. 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The host has some serious communication problems, and I will never try to stay here again. We had intended to stay here during a trip to Olympic National Park. The road unfortunately had washed out close to the property and WashDOT closed the road in both directions. To make it to the property, we would have had to drive all the way around the other side of the Olympic Peninsula, which at the time of day, we did not feel safe or comfortable doing. I informed the host right away. He was initially responsive, but when I began to ask about a refund process, he began ignoring my messages. VRBO customer service also tried calling and emailing him multiple times, which he ignored. Yet, he somehow was able to leave me a guest review, while continuing to ignore me. I found this shameful. My communications were polite and respectful. The least he could do was show the very basic amount of human decency to at least respond to me. To date, I have not received a response, despite my and VRBO's multiple efforts. If this is how the host treats basic human interactions, through childish refusal to communicate, then maybe I dodge a bullet by not staying here. To be clear: I did not actually stay at the accommodation, so please do not make any judgements about the physical location, cleanliness etc. of the property.
Ryan S.
Aufenthalt von 1 Nacht im August 2025
