4/10 – Mangelhaft
Jonathan B.
8. Mai 2025
Unexpected
This was not the best decision. The owner called to cancel only a day or 2 before check-in based on a past review. We explained to her we were there for our wedding and it would cause a huge disruption to change the location this late. We read the previous review and simply requested the complaints be addressed before we arrived. The previous review was 100% accurate. The windows did not lock, the doors did not lock, there was no key to secure the back unit and the door would not stay closed. We were unable to utilized this space. The unit needed to be cleaned. The furniture in most rooms were dirty and food left in the freezer .Videos were sent to the owner and she assured us Coronado was a safe place and her cleaner told her these things were addressed. I will say it seems as if the owner relied on others to make sure things were done and they were not. She was very attentive and communicated promptly and was very apologetic for the condition. She made suggestions when we reported we were leaving. She did reimburse for our cleaning time and supplies which we left at the unit. This is a lovely home in a prime location but it needs some attention. Again the owner was super nice and supportive but if you are looking for a home with certain expectations this would not be the rental for you.
Jonathan B.
Aufenthalt von 5 Nächten im April 2025