8-Zi. Haus • Nahe IAH & Innenstadt • Schlafplätze für 17 • Geräumiger & privater Garten für Grill

Thank you so much!

Hi Heather, Thank you for taking the time to leave a detailed review. We’re glad to hear that you found the home beautiful, clean, spacious, and that communication with our team was prompt. We also appreciate you noting the secure gated parking, as many guests find this very helpful. We’re sorry to hear about some of the concerns you mentioned. During your stay, the only issue that was brought to our attention was the missing remote for the mini split unit, which we addressed as quickly as possible. We always encourage guests to reach out during their stay so we can resolve concerns right away — items such as appliances (toaster) or shower adjustments can typically be handled promptly. Regarding the air conditioning, the home has a central AC system that cools the property. The unit mentioned in the back room is an additional supplemental unit and is still part of the main system. Guests are also welcome to adjust thermostat settings for their comfort at any time. The septic system guidelines about not flushing certain materials are standard for many homes with septic systems and are included to help prevent plumbing issues that could impact a guest’s stay. As for neighborhood factors such as nearby animals or unexpected outside disturbances, these are unfortunately beyond a homeowner’s control. Houston is a large and diverse city, and experiences can vary by block or time. We truly appreciate your feedback and will still review the toaster, shower and AC unit to ensure everything is functioning optimally for future guests. Thank you again for staying with us.

Thank you for your feedback and for staying with us! We’re glad you found the home spacious and convenient for your travel plans. We understand that not being able to flush toilet paper may have been an adjustment. Our home uses a private septic system, and this guideline is in place to help prevent plumbing issues and ensure the system continues to function properly for all guests. We appreciate your understanding and are happy to hear you otherwise enjoyed your stay. We hope to have the opportunity to host you again in the future!