Charmantes tropisches Paradies, 3-Zimmer Villa im wundervollen Nuevo Arenal

Thank you for the kind review. We are so happy you enjoyed the home. You are welcome to return anytime!

We loved having you as a guest, Caressa! Thank you for staying with us - we hope to host you again soon!

We loved having you as a guest! Thank you for staying with us - we hope to host you again soon!

Thank you Amanda, we are so glad that you and your family had a great time! We are sorry that the stove wasn't working, unfortunately it went out that morning and we didn't want to cancel your stay because of that. Thank you for understanding. We would love to have you back next time you are in Costa Rica!

Thank you so much for your kind comments about the home—we’re really glad to hear you enjoyed your stay. I did want to clarify regarding the sitting pool. The property does not have a jacuzzi; it has an in-ground sitting pool and swimming pool, which is described in the listing. I’m sorry for any confusion there. We truly appreciate your feedback and hope to host you again in the future.

Thank you for your message. I’d like to provide clarification regarding the amenities and conditions during your stay. The fireplace in the home is decorative and intended for aesthetic purposes only. As stated in the listing, the home does not offer air conditioning or heating, which is standard for homes in Nuevo Arenal. The pool and sitting tub are professionally serviced and cleaned twice weekly. In addition, the pool is equipped with an automatic filtration and cleaning system that runs daily in between professional cleanings to maintain water quality. When the sitting tub is being heated, the pool’s filtration and automatic cleaning system cannot operate simultaneously. For this reason, heating the sitting tub is scheduled for a limited number of hours per day—typically around three hours—based on guest requests and coordinated around the required cleaning cycles. Running the heating system continuously is not possible, as it would prevent proper pool filtration and maintenance. Due to the natural jungle environment and frequent high winds, leaves and flowers will enter the pool between cleaning cycles. This is unavoidable in this setting. For guest convenience, a pool net is provided so light debris can be easily removed if desired. Please note that the property does not have daily on-site staff or on-call personnel to remove natural debris between scheduled cleanings. Regarding the internet outage, this was caused by infrastructure repairs being performed by ICE, the national power and telecommunications provider. The outage affected a large portion of the country and was entirely outside of our control. We strive to be transparent in our listing and to provide an authentic experience that reflects the natural surroundings. We would appreciate your understanding. Kind regards, Kelli

Thank you so much for this incredible review! We’re truly honored that the home exceeded your expectations and that you felt comfortable, relaxed, and at ease throughout your stay. Hearing that the space felt like “home, but better” is exactly what we hope every guest experiences. We’re especially glad you enjoyed the layout, cleanliness, natural breeze, and the beautiful surroundings—including the nearby town and restaurants. It’s also wonderful to hear that communication with our property manager made your stay seamless and stress-free. Guests like you are an absolute pleasure to host, and we would love to welcome you back anytime. Next time, staying longer sounds like a perfect plan! Thank you again for the high recommendation—we truly appreciate it. 🌴✨