Brandneu 5 Schlafzimmer/5,5 Bäder, Schlafplätze für 16, Gemeinschaftspool & Steg, Pickleball

Thanks for your response we have since added twin bunkbeds and one bed with a trundle so it will still sleep 4 in that room with no problems.

I really dont respond to reviews very much, yes I sent the wrong number in the address of the checkin(I own 2 houses side by side), but all the other check in information was correct, I also responsed right away, when you had an issue getting in, which you took advantage of parking in both the houses until I had to call and ask you to move the cars on Saturday. Second, we got several complaints about noise and music, which we did not bother you with. We handled and hope it was get better. Third, the elevator was not inoperational it was completely user error which I sent over maintenance the next day and they showed you how to use it and I even have a text message from you saying how thankful you were for the help. I also provided a video on how to use it and you still couldnt figure it out. The TV is working, it needed batteries in the remote which was in the drawer per our discussion, did you want maintenance to come over and put batteries in the remote for you. Also there was no issue with the garage, maintenance was over at 9 am on Wednesday to handle any issues you had and the garage was working, again user error. All pictures on the listing is current so you knew the view. This is the first time I heard of the towels or the ants, if you had discussed with us that with the night you checked in we would have handled it or when maintenance and the cleaning crew was there on Wednesday, therefore I do not believe that this is true. Although on your check out there was damage in the bunkbeds rooms and despite that I didnt ding you on your review, I believe your review is unfair and unjust, you were afraid of the review I was going to give you so therefore you gave me a bad review. The camera you are discussing was mounted on top of the light on the patio, no tripping hazard at all - I guess that is why you felt the need to unplug all 3 cameras, when I called to discuss with the cameras with you - you said you didnt not know what was going on - you mentioned the internet was slow but you had tons of teenagers streaming so that could be it. Towels were stained and some kinds of beads is all over the house. Again I took the high road and didnt ding you on the review but you thought we were and therefore you had to make issues of nothing