4/10 – Schlecht
Jeannir C.
26. Juli 2023
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
Cleanliness was a serious concern
Writing a negative review is less than enjoyable for us to do. Topsail is a very special place to us that we have been visiting for years and we were very much looking forward to this trip! Sadly when we arrived, we quickly realized many issues with cleanliness. There were crumbs, food remnants and wrappers left untouched. The dishwasher was moldy and unusable. The coffee maker was also full of mold and we had to go out and buy another coffee maker to use for the week. There was dog hair and dirt under the beds. The shower curtains and shower drain were moldy and musty. A good amount of the furniture and bedding (not sheets) were stained and tattered. We immediately called the realty company and they sent a cleaning crew out promptly addressed a few of the issues which we did appreciate! The property management was fairly responsive and did seem to want to remedy the situation, but overall we are still feeling quite short changed. The property has wonderful potential to be a great spot. The location was great and access to the beach was close and easy! We hope that our experience is taken into consideration to make some changes to improve on the cleanliness issue. We kindly will not be staying at this property in the future.
Jeannir C.
Aufenthalt von 7 Nächten im Juli 2023
