Leuchtturm - Genieße das Wasser, genieße die Aussicht

We are so glad to have hosted you, Neal! Come again soon.

Hi Paul, we are again sorry that the dishwasher was not working properly during your visit. Since you reported hot water was not reaching the dishwasher, we sent a plumber to assess within 2 hours of your report. The plumber told us that hot water was again returning to the dishwasher, and although you reported it wasn't working well, the owner is a contractor and wanted to come down and troubleshoot it himself before replacing. We are in a very rural area and there is actually not an appliance company that works on dishwashers in county, only replaces, so replacing is typically the only option unless you know how to fix it. There were only 2 days left in your stay and without more information, 2 days was needed to access, try and fix, and replace the dishwasher. While it's unfortunate it didn't work well, we cannot always instantly solve an appliance issue and need some time to assess and purchase and install the right item. You had already made it clear that you would be leaving the dishes for us to clean, so it didn't seem urgent to replace the dishwasher since we knew you were not doing the dishes. I didn't have an update to give you at the time because we were still working on figuring out what to do- whether to replace or try to fix. These issues are not always solvable in a day and since it wasn't an emergency appliance like an HVAC system, it was important for us to give the owner time to research if he wanted to fix or replace.