2/10 – Ungenügend
Andrew G.
9. Juli 2025
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
AVOID If you're looking for a comfortable stay
Being summer, immediately after booking, we contacted the mgmt co hosting this property for the owners to double-check that air conditioning was offered at this property. We were assured that the property had AC. Upon arrival, there was an old SUPER LOUD floor unit in each of the 3 bedrooms and a wall unit in the upstairs hallway. Immediately, and throughout the stay, we had nightmare issues with all of the AC units. The first bedroom, the AC kept flashing tank full and shutting off most of the time after 1 minute of running. We literally had to lug it down the hall and drain it in the tub over and over again, 5 times a day & night, since no drainage system was hooked up. In Bedroom 2, the AC exhaust had been bolted to the window, but the foam insulation blocked the exhaust of the hot air, so it just recycled over and over again, hot air constantly blowing back into the room. In Room 3, the AC would not even turn on. The mgmt co sent someone after multiple contact attempts over 36 hrs to fix the 3rd bedroom, but we were left to fend for ourselves all weekend with the other two A/C units and hot, uncomfortable sleeping. Mgmt co. offered a discount on future stay (thanks but no thanks), a less than market refund of 15% per night credit refund, and a 15 Dunkin gift card, which they added up and said between the gift card and discount on a future stay was worth us not getting sleep and fighting with the broken air conditioners. The place was clean otherwise, but AVOID!
Andrew G.
Aufenthalt von 5 Nächten im Juni 2025
