Charmantes Refugium mit Billardtisch in Chesterfield!

Thank you so much for bringing this to our attention. We are updating the information to reflect the accurate layout and have coorindated with our staff to update the pots and pans.Thank you for your understanding and we hope this detail did not interfere with your stay.

Thank you so much for your feedback. We truly appreciate you bringing these concerns to your attention. No matter how "minor" they might feel to you, we do understand that small touches can make a huge impact on comfort and your comfort is truly our priority. We have passed along the suggestion on pillows to the homeowner and we will have consulted our team on the laundry detergent. We will consider using a different product and will continue to look out for similar complaints. We appreciate your understanding and your rating, despite these inconveniences and we truly hope to welcome you back and make you next stay 5-stars!

Thank you for your feedback — we’re glad our communication was helpful and that you enjoyed your stay overall. We’re very sorry about the issue with the twin‑size bedding. You reached out at 12:24 a.m., and we responded within minutes to apologize, request photos for our cleaning team, and offer solutions. Had we been notified when you first discovered the issue at 11:30 p.m., we could have delivered fresh sheets immediately or provided access to our hospitality closet. As noted in the listing, laundry detergent isn’t an included amenity, but we would have gladly arranged a delivery had we known sooner. We did not receive further messages after our reply, but we remained ready to assist. The dishwasher concern wasn’t reported during your stay, but we’ve since notified our technician to inspect it. We also appreciate your notes on kitchen supplies and will continue refining the inventory. Thank you again for your feedback and for staying with us.