2/10 – Ungenügend
Megan H.
4. Sept. 2025
Gut: Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Host stated there was a problem with original room states he could move us to another unit on property at no extra charge. I agreed thinking the space would be the close to the same as originally booked. I was mistaken the original room had two beds plus two roll out beds. The new accommodation had one bed and a half ass futon. When I messaged host to see if we could get a different accommodation with at least two beds I was ignored for 7 hours. I then sent another message stating if we couldn’t get a different room with at least 2 actual beds I would need a refund so we could try to find other accommodations or travel 13 hours back home. I was told the new room would accommodate my party of 4. And he had sent me a link to the new room to confirm. I was driving already in our way did not see the link when I responded. Of course you cannot even click the link in the inbox area. I was not aware that was the link to the new room as it was not communicated in our correspondence. After that radio silence from the host. Not to mention the amount of knats that were all over the bathroom sink suggest the room had not been thoroughly cleaned before arrival. I sent host one last message to let them know that we had checked out and would not be staying at this place. I will include original room pictures to what we got.
Megan H.
Aufenthalt von 3 Nächten im August 2025
