4/10 – Mangelhaft
Allene S.
17. Aug. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
I’m sorry to have to leave a poor review. I’ve been using VRBO for years without issue. But this rental wasn’t acceptable. The mattress pad had stains and all the pillows were disgustingly stained to the point where I didn’t want to touch them let alone lay my face on them for a week. I The furniture was very dated and worn out. Sitting on the couch felt like you were sitting on the floor. And while I know that no one controls the weather, the heat and humidity was so bad in there I had to move my Mother elsewhere, I myself had to get a hotel room for two nights as it was unbearable. They did provide two window fans and one box fan, but it wasn’t near enough. Maybe if there were additional windows that could be opened a cross breeze may have been possible…but there were only two small windows that opened on the ocean side and two in the bedroom. I kept all the shades drawn all day to try and keep the heat from building in the unit but it didn’t help much. I was also unhappy that though I booked through VRBO the rental was managed through a 3rd party. No where on the VRBO listing was this mentioned. I reported the issues with the bedding and the rental agency said they would tell the owners. When I asked if new pillows and mattress covers were going to be provided they said the owners wouldn’t be back until Saturday?? Well that’s great since our rental ends on Saturday morning. I spent as much money on this rental as I would on 7 nights in a 250 a night hotel. Very poor.
Allene S.
Aufenthalt von 7 Nächten im August 2025
