Beach Breeze auf IOP, 2Br / 2Ba 1. Fl, Super Veranda, hundefreundlich

Thank you for your comments! Convenience and comfort are important to anyone looking to get away from it all. We hope you will be back! B.

First-ever 1-star review……. Gotta say - it *stings* a bit - but I hope it will serve to keep me humble. While previous reviews will reveal a broader opinion of our guests experiences here, I do want to acknowledge and respond to this one, mostly for the benefit of future guests. Bugs (and a myriad of other pesky critters) exist here on the island just as they do other places. We are fastidious about cleanliness and pests and take every measure we can to keep them away.. Our property is treated regularly and when an issue pops up, our pest control provider quickly comes to address it, just as they did this time. Any bugs that are seen are usually transient and often must be treated with bait - which is never an “instant” fix. In this case, the guest did in fact see several roaches over the course of their time here, all in the same vicinity. When we came to look we saw one in that same place - on a light switch outlet about a foot away from a dog dish that had been left on the counter. When brought to our attention, we quickly applied a multi-level approach with professional grade spray and bait. We followed up throughout the stay and repeated the process when bugs were seen again. We also communicated with the previous and following) guests. Previous guest said they saw no bugs during their stay, and the following guest was kind enough to report in when they saw one. At this point, 6 days after this guests departure, the bug situation appears to be behind us. No matter the cause, we dealt with it quickly and appropriately. As far as the use of weed killer, we will always feel it’s important to notify guests of the presence of any chemical their pet might be exposed to. If there had been concerns, which were not expressed in this case, other untreated areas on the property could have been pointed out. Weed killer is typically not a problem for pets once it dries, which may not have been communicated to this guest. The need to do so is duly noted.. We take every guest complaint seriously. A property manager is available throughout a guest’s stay to address issues like these and any others. Our intention is always to put the guest’s comfort first and we will always respond quickly with that goal in mind. Beyond that, some things are simply out of our control.

It was absolutely our pleasure to have you. It's important to us that our guests know we are available to address any issue that arises - often times we may not have any idea about it. We always want to know how we can make your stay even better. Thanks for choosing this spot - we look forward to having you again! B.

Thanks for choosing this great spot for your vacation. It truly has everything to make it a great, affordable stay. We'd love to have you return! B.