8/10 – Gut
Laurie C.
6. Jan. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Beautiful beach!
This was a great place for our family of 5. The unit was spacious with a good lay-out. The views were incredible and the beach was the best beach we visited in Puerto Rico. It was SO CALM for our kids and very shallow. There was snorkeling equipment in the unit and if you went out a ways, there was a nice coral reef. The beach was also uncrowded with plenty of shade and space. The unit had beach toys, chairs, and everything we needed, as well as comfortable patio chairs to enjoy the view.
Our cons - it was difficult to check in. When we arrived, there was no key inside the hidden key container. We called the management company, but couldn't get ahold of them until later, after my husband had ended up jumping the tall fence to get us in. Additionally, later in our stay, the water went completely out throughout the building. I understand that this wasn't the property management company's fault, but they didn't offer any solutions other than telling us to use a bucket of water for the toilets, and didn't follow up at any point to see if the water started working. Finally, the unit was generally dated and tired, with older furniture and some broken things.
Overall, though, the beach, views and general layout of the unit still made it a very good experience and we had a great visit here.
Laurie C.
Aufenthalt von 4 Nächten im Dezember 2023
