ThePalmer•Kamin•Whirlpool•Pool•Feuerstelle•Familie•Zentrale Dr. Min. zu DT.SP/Pinehurst

Thank you Larry! You were a great guest to have. We would welcome you back anytime.

Thank you so much for your wonderful review! We're delighted to hear you enjoyed the cleanliness, the location, and your overall stay. It means a lot to know everything exceeded your expectations. We truly appreciate your kind words and can't wait to welcome you back for another great stay. See you again soon!

Absolutely wonderful guest! They were friendly, respectful, and easy to communicate with. They treated the home with great care, followed the house rules, and left everything clean and tidy. I’d be happy to host them again and highly recommend them to any Airbnb host! ⭐️⭐️⭐️⭐️⭐️

We're sorry your stay did not meet your expectations. The night before your arrival, a severe storm caused significant damage to the property's exterior. I spent the day cleaning inside. I worked for a couple hours on the outside restoring the pool, hot tub, and patios, so you could enjoy them. You and your 3 guests thanked me and said you didn't mind that I was finishing cleaning up outside. Before check-in, you asked for a 2 hour early check-in for free. Although the home was not yet fully ready due to the storm, I allowed you in before check-in, you said you had a cooler with food that was going bad. The storm caused an internet outage that was beyond my control. After checkout, I discovered the house rules of not sleeping on the sofas had not been followed, requiring additional sofa cleaning, which you never paid for. After your stay, you texted me wanting a refund. You stated you wanted to keep the request for a refund off of VRBO. I processed a 1 night refund for your inconvenience through VRBO for proper documentation. I strive to provide every guest with a clean, well-maintained home, even under circumstances such as severe weather. I regret that the storm impacted the beginning of your stay, I believe a 1 night refund shows my commitment to treating guests fairly.

Janell Thank you so much for your kind words! I’m really glad you enjoyed the home and found the location convenient. Resevoir Park is definitely a favorite spot for a quick walk or run. I am happy you got to take advantage of it! It’s also great to hear the Wi-Fi worked well for your meetings, that’s so important when traveling. You were a wonderful Janell, and I’d be happy to host you again anytime. Thanks again for the recommendation!