6/10 – Okay
Fiona C.
27. Dez. 2025
The place was very nice and location great. However communication with the on site manager Brett was terrible. Check in has issues as the wrong code was given by host. Brett refused to answer phone calls until the host told them they had to, would only communicate by text. Then a smoke alarm started to go off in the middle of the night Dec 23 going into Christmas Eve. Informed Brett the next morning and again poor communication and started to argue with me because I refused to have someone enter the location without someone present, and I had plans as it was Christmas holiday. I told Brett a person needed to come with a ladder to reach. A maintenance person showed up with no ladder. I told them they needed a 5-6ft ladder to reach and he left and came back with a 3 ft ladder that could not reach. Asked him how long it would take him to get another ladder as I had plans to go out and the maintenance guy just said “idk I don’t have another ladder, I don’t even know what battery it needs to be replaced”. Very rude interaction. I informed Brett who started to argue, so I refused to communicate with him again and communicated all events with the host. Smoke alarm kept going off all the way until Christmas Day and kids had to sleep downstairs on the couch since it was so loud.
Fiona C.
Aufenthalt von 7 Nächten im Dezember 2025















