Hallenbad + Spielzimmer + Sportplatz + Whirlpool + Golf-Simulator | Grand Timber

Thank you for staying with us and for sharing such kind feedback. We’re so glad the home was a great fit for your group and that you enjoyed the indoor pool and all the things there were to do. We’d love to host you again anytime. - The AvantStay Team

Thank you so much for your wonderful review! We’re thrilled to hear your family had such a great time and that the home matched the description exactly. It’s great that the pool, game room, and rock climbing wall were enjoyed by your grandchildren, and we’re especially glad our team was able to be helpful and responsive throughout your stay. We truly appreciate your recommendation and would love to host you and your family again anytime!

Thank you for your review, Shawn! We're so happy to hear that you had a great stay and enjoyed the pool. We apologize for the temperature issue in the master bedroom and will certainly look into ways to improve the comfort there. We hope to have the opportunity to host you again soon!

Thank you for your review and for sharing your experience. We're glad to hear you enjoyed the home and found it impressive and well-suited for entertaining. We sincerely apologize for the cleanliness and maintenance issues you encountered. That’s certainly not the standard we aim to provide. Your comments regarding the mini fridge, pool temperature, soap dispensers, sauna access, and the condition of the backyard and living room have been shared with our team so they can be properly reviewed and addressed. We also understand how frustrating the timing around check-in and cleaning would have been, especially after being unable to secure early or late checkout. We truly appreciate you bringing these items to our attention. Your feedback helps us improve the experience for future guests, and we’re glad to hear you still found the property itself beautiful. We hope to have the opportunity to provide you with a smoother experience on a future stay.

Thank you so much, Babbette! We’re truly glad to hear the home exceeded your expectations and that you felt well taken care of throughout your stay. It means a lot that the extra touches made a difference for your family, and we appreciate your thoughtful suggestion about adding a bathroom—definitely something we’ll take into consideration. We'd love to welcome you back for another memorable trip!

It's great to hear the home's size was perfect for your group of 14 and that the indoor pool and game amenities were such hits. We're sorry the overall condition didn't reflect the level of care we aim to provide. The concerns you raised have been escalated, and our local team has already completed a round of repairs and upkeep at the home, with remaining items scheduled for prompt attention. We appreciate the detail you took the time to share, as it helps us hold the home to a higher standard. Should you consider staying with us again, we'd welcome the chance to show you this home at its best.

Linda, thank you for taking the time to share your experience. We're so glad you enjoyed the beautiful home, comfortable beds, and all the great amenities. We truly appreciate your feedback regarding the issues you encountered, and we’re sorry for any inconveniences they caused during your stay. It’s great to hear that our team was responsive, and we’ll be sure to address these concerns to improve future stays. Your suggestion for a guest book is a fantastic idea! We’re thrilled that, despite the challenges, you would book with us again, and we’d love to welcome you back for another stay.

Thanks so much for the rating! We're glad you chose to stay with us and hope you had a great time. We'd love to welcome you back anytime!

Thank you so much for your review, Theresa! We look forward to welcoming you back soon!