Entdecken Sie modernen Komfort in North Huntsville

Hi LaShaun, Thank you for the kind review! I'm so glad you enjoyed the home, especially the cleanliness, comfortable beds, and TVs throughout the house. I also appreciate your feedback on the downstairs furniture. That's something I'm already looking at improving, and comments like yours really help. Thanks again for staying with us, and we'd love to host you again in the future!

Donna, Thank you for the kind words and your welcomed back anytime.

Thank you for taking the time to share this detailed feedback. I’m truly sorry for the cleanliness issues you encountered—hair in drawers, personal items left behind, the upstairs toilet, microwave, and refrigerator, as well as dust on baseboards, cobwebs, window tracks, and wall stains. This falls short of our standards, and I understand how uncomfortable that made your stay. I appreciated the chance to respond promptly during your visit, and I regret we couldn’t resolve everything directly. I’m glad Vrbo assisted with a partial refund, and I respect their decision. Since your stay, I’ve taken the following steps: I am in the process of replacing the cleaning team and implemented a documented, itemized turnover checklist (including drawers, appliances, window tracks, and baseboards). Scheduled quarterly deep cleans and immediate repainting/touch-ups of stained walls. Cleared and audited all storage areas to ensure no personal items are left behind. The home should feel clean and welcoming from the moment guests step inside—shoes off and stress off—and I’m sorry we missed that for you. Thank you for noting the home’s potential and the extra bedroom; that courtesy will remain available when possible. If you choose to return, I’d be honored to offer a discounted future stay so you can experience the improvements firsthand.