This home has one of the best views on the lake!! We have been coming to Norris Lake for 15 years or better. We have our own place at Lake Cumberland but Norris offers us a true boating vacation. So every year we rent either a float house or a home with a dock. We chose this home because of the advertised gentle slope to the water and the 5 bedrooms and 3 1/2 baths. Extra space for everyone in our group.

Upon arrival I quickly noticed this home hasn't been kept up to what we are used to from other rentals we have stayed in. The front door area was dirty and in need of a clean up and or repair. The fridge needed wiped out and the table cloth was dirty with stains and what looked like pet hair. As our family arrived everyone was noticing things here and there that need attention. Lots of spider webs with bugs stuck in them behind the basement sofa. The dust bunnies behind furniture with hair stuck in them. Ok so not so clean we will get over it. After unpacking we went to sit out on the porch and the chairs were unusable due to being dry rotted ripped and the cushions for the wicker stored in the bin were soaked and full of mildew. well lets turn on the tv. Well the satellite wasn't working. ok hey lets go the hot tub. Well the lid was very smelly from mildew at some point. so maybe not. I called the owner. No return call. Ok lets go to bed. I get up after an hour to check the thermostat. Well take a very bad fall down the wooden steep steps with only 8 inch treads. So day one not so good. The next day I call the owners he did call me back. I will say he offered to drive to us from cincy and was there very prompt to help fix our issues. He brought new chairs checked the hot tub fixed the satellite tv. He wasn't to happy with the whole situation. But he did the best he could for us. A little attitude to go along with it. Which was not appreciated. We are the renters with an issue. But my brother inlaws had a nice chat with him and got him settled down. He did apologize.

So with all that being said the owner did try to do his best for us. He said he has had a great run with this home until this year and has had 5 complaints. So where are those reviews. Future renters need be informed. Hopefully some good spring cleaning will be done next year before the full rental season gears up. The cleaning lady could have done a better job but with 5 hours to do a turn around the details get missed that need done once or twice a year.

Dissapointed!!