6/10 – Okay
nicole o.
16. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Clean and stylish, with a small hiccup
The space was very clean, had everything we needed for a short stay and very well decorated. The night we arrived for our stay, we were able to get into the home easily. The next day we spent the day at one of the theme parks and when returning back to the rental, the keypad to enter was not working. We spent some time trying to get it to open and noticed there was a lock box. We got into the lock box but there was no key inside. At this point we contacted the host. They did respond quickly and sent someone out to unlock the door for us. We had to wait an hour for someone to arrive to unlock the door so we decided to pick up food during this time. I received a message that someone had come by and unlocked the door for us and left it unlocked. I was not happy that the front door was left unlocked with all our belongings and dog inside. I let the host know and he had the person return and lock the door again. As we pulled up the person said the key that had just unlocked the door was not working and we had to go in through the back yard for the rest of our stay. That night we had to cancel our plans to go out to dinner for our anniversary and it was pretty inconvenient to have to enter and leave the rental through the backyard the rest of the stay. The rental itself was wonderful but the experience was not the the greatest.
nicole o.
Aufenthalt von 3 Nächten im März 2025
