Geräumige 3SZ Wohnung | Voll ausgestattete Küche

Dear Jill, Thank you for taking the time to share your comments. We are sorry to hear that your experience did not align with your expectations, and we appreciate the opportunity to respond. The accommodation was provided exactly as booked and as clearly described in the listing, including the bedroom configuration and amenities. This has been consistently reflected in feedback from previous guests, and we have not received prior concerns regarding the layout or features. We always encourage guests to carefully review the listing details before booking to ensure the space meets their needs, and we regret any misunderstanding that may have occurred in this instance. We are concerned to hear the comment regarding cleanliness, as this does not reflect our usual standards. Although no issues were reported during the stay, we will nonetheless inspect this matter with our housekeeping team and take the feedback into account to ensure our high standards are consistently met. We remain committed to providing clear communication, quality accommodations, and a comfortable experience for all guests. While we are sorry this stay was disappointing, we appreciate all feedback as part of our ongoing efforts to deliver the best possible service.