GANZES Großes Familienhaus Nahe Zoo und Events - Privater Patio und Feuerstelle

Dear Nick and 5 Valued Guests, We were so happy to hear that you had a great stay and time in the city, and that you thought our communications, amenities, and property were also good! Thank you for your kind and pleasant communication before and during your stay. You were absolutely fantastic guests to host, and my wife and I knew that our property was in good hands with you all because you treated our home like it was your own home. We are grateful that all directions for check-in and checkout were followed, for respecting all of our house rules, including laundry, garbage disposal, and tidiness, and for being able to come and go with ease. We are in appreciation for your feedback provided and highly recommend you to other hosts with a 10 / 10 Star recommendation and review. Thank you, Nick and 5 Valued Guest for choosing our property, and we hope that you come back and stay with us again! God bless you all, Scott & Family

Dear Amy, Child, and Family, We were so fortunate to have you and your caring and considerate family stay as valued guests at our property. We were delighted to hear that you loved the location, amenities provided, and our communications. Thank you for your friendly communications before, during, and after your stay. You were incredible guests to host, and my wife and I knew that our property was in good hands with you because our home was treated like it was your own home; the Cleaning Staff reported that it was spotlessly clean and was if no one stayed! Thank you! We are also grateful that all directions for check-in and checkout were followed, for respecting all of our house rules, including laundry, garbage disposal, and tidiness, and for being able to come and go with ease. Thank you for raising such a wonderful child and for adding so much positive energy to our space! We highly recommend you and your family to other hosts with a TEN-STAR recommendation and review. Thank you, Amy, Child, and Family, for choosing our property and we hope that you come back and stay with us again! God bless you all, Scott & Family 

Dear Heidi, Valued Guest, and two tremendous children, We were delighted to hear that you had a wonderful stay and that you thoroughly enjoyed our property! Thank you for your kind and pleasant communication before, during, and after your stay, including your highly valued feedback. You were terrific guests to host, and my wife and I knew that our property was in good hands with you all because you treated our home like it was your own home. The Cleaning Staff said that you made their job super easy! We are grateful that all directions for check-in and checkout were followed, for respecting all of our house rules, including laundry, garbage disposal, and tidiness, and for being able to come and go with ease. Thank you for raising such wonderful children and for adding so much positive energy to our space! We highly recommend you to other hosts with a TEN-STAR recommendation and review. Thank you, Heidi, Valued Guest, and Kiddos for choosing our home and we hope that you come back and stay with us again! God bless you all, Scott & Family

Dear Shelby, Valued Guests, and two wonderful teens, You were such wonderful guests to host that we did NOT want you to leave! Thank you for your kind and pleasant communication before, during, and after your stay. You were absolutely incredible guests to host, and my wife and I knew that our property was in good hands with you all because you treated our home like it was your own home. Thank you that all directions for check-in and checkout were followed, for respecting all of our house rules, including laundry, garbage disposal, and tidiness, and for being able to come and go with ease. We especially enjoyed hosting you because you provided feedback about our home, and our location, which we sincerely appreciated, for example, how you enjoyed our space and were grateful for the amenities provided. Your group added so much positive energy to our space and our experience with you was amazing! Therefore, we highly recommend you to other hosts with a TEN-STAR recommendation and review. Thank you, Shelby, Valued Guests, and Teens for choosing our property and we hope to host you again soon! God bless you all, Scott & Family

And…the “Perfect Guests” Award goes to Tiffany and Family! We highly recommend them to all hosts with a Ten-Star Recommendation and Review. It was so nice to host a family that treated our home as if it was their home, for going above and beyond to ensure everything was in order during their stay, and for caring enough to read and appreciate our messages and directives. We were so grateful that our space was left in pristine condition and that all instructions were followed in detail, for example, entering and exiting. garbage collection, laundry, and tidiness. Our cleaning staff said that, “It was as if no one stayed at the house, let alone a family with children!” Congratulations on raising such well-behaved children! Thankful for the excellent communication, this courteous group stayed connected before, during, and after their stay with great questions, positive comments, and priceless feedback. We were so happy to hear that our property was loved and enjoyed, especially its close proximity to everything fun to do in the city, and that it, “felt like home.” ‘Felt like home’ is exactly what we wanted this amazing family to experience! We welcome this wonderful family to stay with us again – and soon! Most sincerely yours, Scott and Family

Dear Jay and 3 Valued Guests, Thank you for being the absolute BEST GUESTS EVER! The Cleaning Crew stated that, “The property was left spotless and as if no one stayed.” We are so grateful that you all provided valuable feedback in reference to our property, for example, that the location was perfect, the house was very clean, the beds were very comfortable, all amenities were thoroughly enjoyed, and that you would “stay again” because you felt so welcomed in our home. Feedback like yours is priceless to a host. In addition, we appreciated that all directions for check-in and checkout were followed, that all house rules were respected, which included laundry, garbage disposal, and tidiness. We knew that our property was in good hands because you treated our home like it was your own home. Thank you for communicating with kindness and courteousness before, during, and after your stay, and for adding so much positive energy to our space. What host could ask for more? We HIGHLY recommend all of you to other hosts with a 10-Star "A+" rating and review, and we hope to host you again in the very near future. God bless you all, Scott & Family

Thank you, Krista & Family! We have made new friends, which is best compliment that we could ever receive as hosts. It was an honor to host you over the holiday and we look forward to you and your precious family staying again soon! We also appreciate the delicate care that you took of our home and instructions, as well as always staying in touch with positive communication. Sincerely, Scott

WE WOULD RENT TO BRENDA AGAIN! Brenda, daughters, precious children, and fur child were the types of guests that we did NOT want to see leave our home. Their communication was always kind and pleasant, before, during, and after their stay. They were absolutely wonderful guests to host, and my wife and I knew that our home was in good hands with this considerate family. ALL directions for check-in and checkout were followed, they respected ALL of our house rules, including laundry, garbage disposal, and tidiness, and they were able to come and go with ease. We especially enjoyed hosting Brenda and family because they had a great time, enjoyed the area, and their incredibly well-behaved children and fur child added so much positive energy to our space! Even with a pet and children present during their stay, everything was left spotless and hosting their furry friend and children was a delight. Thank you for your perfect manners throughout the stay! Our experience with this family was AMAZING and we HIGHLY recommend them to other hosts with a TEN-STAR recommendation and review. Thank you, Brenda, Family, Kiddos, and Fur Kiddo for choosing our property and we hope to host you again in the near future! God bless you all, Scott & Family 

I cannot say enough good things about hosting you, Jean, your daughters, and your grandson. You are a wonderful family, with an incredibly well-behaved child, and you all were respectful of our home, kept everything tidy, and went above and beyond to ensure everything was in order during your stay. Our cleaning staff reported that, “This great family left the place just as they found it!” Your communication was excellent and we thank you for being very friendly, asking questions, and being kind & appreciative of the amenities that we provided. Your courteousness and gratitude were evident throughout your stay, and we highly recommend all of you to any host with a five-star recommendation and review. We would welcome "yinz" back anytime - hopefully sooner than later! Most sincerely, Scott

We HIGHLY recommend Sean and Valued Guests to any host with a 10-star rating and review as our experience with them was truly fantastic! Sean’s communication was always kind and courteous before, during, and after their stay. They were great guests to host, and my wife and I knew that our property was in good hands with this polite and considerate group who treated our home like it was their own home. ALL directions for check-in and checkout were followed, they respected ALL of our house rules, including laundry, garbage disposal, and tidiness, and they were able to come and go with ease. They provided feedback about their positive experience in our home, and we sincerely appreciated hearing that they had an exceptional stay, that they valued our communication, that our home was accurately advertised, clean, roomy, comfortable, and super close to all events, and that they were grateful for amenities provided! Thank you, Sean and Valued Guests, for choosing our property and we welcome you back again soon! God bless, Scott & Family

Thank you, Carina and friends, and we were so happy that we could help you when you needed a place to stay. Thank you for being so clean, for all of your wonderful feedback, and being so respectful of our place & instructions. We look forward to hosting you again soon! Sincerely, Scott

Dear Brianne, Husband, Son, & Fur Baby, It was a true honor & pleasure to host such a wonderful family! My wife and I were so happy to hear that your FIRST TIME in ‘Da ‘Burg was so enjoyable and that our location was perfect for your outings. We really appreciated your friendly and genuine communication, your sharing of positive feedback with us about our PETtsburgh designated dog & cat areas, and that you were grateful of the many amenities that we provided. You must have a super well-behaved son & pet because it was as though no dog, or guests for that matter, visited as the cleaning staff reported that, "Our home was spotlessly clean!" We recommend you and your family with a FIVE-STAR rating & review to any short-term rental host, as you were the perfect guests, and we would really enjoy having you back if you travel to Pittsburgh again. God bless you, Scott & Family

If there were to ever be a “Perfect Guest” Award, Nadine...you and your family would receive the trophy! It was so nice to host a family that seemed as though we knew you already, even though we did not know you prior to your stay. Thank you all for being so incredibly respectful of our home and going above and beyond to ensure everything was in order during your stay. Thank yoou for leaving our property in pristine condition and that all directions were followed IN DETAIL, like garbage collection, laundry, and tidiness. Nadine, your communication was excellent, and thank you for staying connected before, during, and after your stay with great questions and positive comments. We are genuinely grateful that you appreciated the amenities we provided and cared enough to drive back to us in order to return an item that you took with you by mistake; yours is a family of integrity! We truly appreciate the positivity that you, your family, and especially your precious grandchildren, added to our space! With a five-star recommendation and review to all hosts, I hope to host you, Nadine, family, and grandchildren, again soon! We are overjoyed that they "fell in love" with our place and for all of the positive feedback. Most sincerely yours and God bless you all, Scott

Dear Cynthia and wonderful family, It was a pleasure meeting all of you and we welcome you back again! Thank you for the 5-star review and we also rate you back with a 5-star guest review. Thank you for complimenting our home, its cleanliness, and amenit. We want to be the very best hosts so we appreciate your honest feedback. We do have pot covers. I will alert our cleaning staff to locate the pot covers immediately. As a result of your inconvenience, I immediately added, at the very beginning of our description (and left it in as written throughout the description as originally done), that our property has 4 levels, 2 bathrooms, and which floor they are located, and stressed that we do have steps. Thank you for sharing that you did not hurt your leg at our property and that we did bring you a potty chair. We understand why you checked out a day early due to not being able to walk up or down the steps to shower due to your injury, and we would gladly reimburse you. We never received your message for your last day to be refunded. Please privately message me your mailing address as I will be mailing you a check for your inconvenience. You mentioned that communication was good but "went dry" as soon as we left; we have a text from you that we responded to when you arrived home safely...perhaps there was a technical glitch and we did not receive one another's messages? God bless you and I will be in touch privately ASAP. Get well soon, Scott & Family

Several neighbors walked over to my property to tell me that your group was yelling out loud and screaming profanity into the neighborhood street. I was devastated to hear this because we want peace in our community and good reports about my short-term rental property. In addition, it would have been kind of you to alert me to the fact that you were leaving 15 stuffed garbage bags that my cleaning crew had to carry out of our patio after your short stay, and that some type of a red liquid was spilled onto our kitchen appliances. Never have I ever had any guests treat me or my home in this disrespectful manner, nor have I had bad reports from my neighbors or the cleaning staff until the stay of your group. I was hoping that we had a better rapport than this. Having guide signs in my home (that were requested by other guests, by the way) would be a legitimate complaint if the number that you stated was correct, of which 20-30 is not correct. For example, we have Checkout instructions in the bedrooms per our previous guest requests, and the only complaint about signs such as these have been from you. In reference to "no yard to play," we state very specifically in our listing description that we have a private patio only and never stated that we had a yard. We are glad to hear that you thought our home was nice and that you had everything that you needed. Again, I wish that this experience had not been a negative one, Scott