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6/10 – Okay
Rox-Anne K.
15. Dez. 2025
Mixed Feelings: loved some things, much frustrations, owners lied; but stunning sunsets
We have mixed feeling about our stay. We absolutely loved the view of the Gulf, slider door off the master bedroom and covered parking. Those features made the stay along with two wonderful restaurants right across the street.
The furnishings were adequate, some even nice, but the kitchen left much to be desired. There were absolutely NO cabinets available to hold food items; yet there were probably four cabinets filled with glasses/cups - ugh. The best description for the kitchen items is that it seemed like they were bought at a goodwill store yet there were enough plates, bowls and utensils....just not nice. We have rented a multitude of condos, townhouses, houses throughout the past 10+ years and this condo was clearly the least well stocked for kitchen items. In fact, we ordered many items ourselves, including a can opener that would actually work. Yet the blender worked great.
The fridge was nice and the washer/dryer combo worked well. Bring your own hangers because the ones there were probably children-sized. The condo was clearly listed as having adjustable bases for the king size bed in the master bedroom; yet the owners took the controllers and refused to bring them back.
It took over a week to get a pass that would open the gate, despite spending hours down in the office and hearing different stories (remotes ordered, person who does that is ill and etc). And we spent hours the first night trying to get the wifi to work - only to find out after numerous phone calls by the wonderful iTrip agent (and she was great) that the wifi name and password had been changed, obviously by the owners, but the rental agency wasn't notified of the change.
The one shower door in the primary bathroom wouldn't budge but I finally got it back on the hinges and greased the rollers so that would work. The electronic door to the unit stopped working but luckily someone was inside the condo to open the door. It needed batteries. The master bed was comfortable but the other beds were not. Fortunately we only had three other guests and they only stayed for a few days.
The condo did have some nice items like beach chairs and two smart televisions (one had to be programmed) and two not-smart TVs. There also was cable TV and each TV had a box with it. There wasn't any carpeting in the condo, which is great.
One vent fan stopped working in the bathroom and one set of slider doors wouldn't close properly; yet the handyman came over right away and fixed both of those issues. The vent fan in the primary bathroom worked; yet it really didn't pull much moisture out (even if we ran it constantly) as evidenced by the humidity streaks that ran down the walls in the bathroom and dining area. The bathroom had a funny smell to it even after I washed the rug. I figured it was coming from the walls outside of the shower which were swollen obviously from too much moisture/water. The dining chairs' material was dirty; but the set looked nice (except for one end of the table that was weirdly split) but it was perfectly functional. The air conditioning worked well and the layout of the condo was wonderful.
In a nutshell, iTrip's website needs a lot of work; but overall the people were good to work with (Diane was amazing with all the issues we encountered, truly amazing) yet the owners were not good. The view was stunning and we enjoyed many beautiful sunsets. So yes I'd recommend the condo; however, keep your expectations "not-high" and simply enjoy the stunning nature of the waves and sunsets.
