Orlando Luxus-Villa mit Pool - 15 Minuten von Disney

Needed to be cleaned a little better, but overall was perfect! Would definitely stay again and recommend to others. Great price, no issues!!!

Beautiful home. We vacationed with our family of eight adults for a week. With this 5 bedroom, 3 bath home we had plenty of room. There was a comfortable sectional in the living room where our family could relax. Besides the dinette, the dinning room had a larger table that accommodated our large family. There was also a large table with chairs that we used on the patio by the pool. The heated pool and hot tub were a delight especially during cool nights. The clothes washer and dryer located in the garage came in handy during our stay. The location of this vacation home was convenient to stores, gas stations and of course the theme parks. The owners were great at keeping in contact with us. They sent us, via email, important information about the house and the surrounding area. We would absolutely rent this home again. We cannot wait to return.

This is the perfect place to stay to enjoy Florida. The house is well equipped, the beds are comfortable and the pool is beautiful. From the moment we arrived it felt like home. The immediate neighbourhood is quiet, but a wide variety of shops, restaurants and golf courses are within very easy reach. All of the theme parks are very close by and once we had devised routes that avoided the I4 as much as possible driving around was very easy. The owners of the property are very helpful and come back to you immediately when you contact them which is very reassuring when you go through the booking process. Overall easily the nicest home we could have had and I would highly recommend it.

This house was located perfect to driving back and forth to Disney. It was big enough for our 2 families of 4. It could use a little updating in the bedroom decor but other than that it was very nice!

Basically, this is a nice house. The neighbours are lovely. It's not a bad location. The pool is fine. Generally the home is in decent structural repair. However we had problems with access and with multiple fittings, but it was management of these issues that caused most upset.

In summary:

1. We were given the wrong code to get into the house by the owners. This left us stranded at midnight. The local agent's emergency number was disconnected. We discovered later that the agents details we'd been given were completely wrong, but they never answer the phone out of hours anyway - we would have been stranded regardless. We were rescued that night by a group of local youngsters who incredibly kindly put us up in two of their bedrooms. I spent the night on the floor emailing the owners, who at 5.30am USA time realised their error.

2. We requested compensation from the owners - they suggested a discount of one night's accommodation. That's right - they offered to refund us the night in the house we couldn't use! I pointed out that this wasn't compensatory at all - we had gifted the kind putter-uppers, and it had ruined the start of our holiday. We eventually reached a compromise of a $400 reduction (plus the refund of our refundable deposit - they made this sound like this would be some kind of bonus)

3. Over the course of the next few days we discovered:

a) The downstairs double bedroom's headboard has split away from the bed. A bodged repair was made. The overhead bulb had blown. The shower leaked so badly it flooded the floor, making it unusable. The battery in the fire alarm was flat and beeped all night until we removed it.

b) The upstairs single beds are so creakingly noisy (cheap and old) my son hardly slept all week. He weighs about 9.5 stone.

c) Sheets and comforters on three of the beds were stained - my own were blood stained. This bedding was changed by the agency when they were informed.

d) Not enough towels for 5 people, let alone 10. Shabby, grey and/or ripped in several cases. The agency brought us some new ones round.

e) The kitchen floor was dirty when we arrived. This wasn't remedied during our stay. Every blind, every fan, was thick with dust.

f)The booklet emailed by the owners is out of date in crucial details. Once in the house, there was no house manual from the agents, despite requests.

I spent all week sorting this nonsense out.The owners repeatedly referred us back to the agency, who rarely answer the phone. Nightmare