10/10 – Hervorragend
Melynda B.
25. Juli 2025
Gut: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
First and foremost—- DO NOT FOLLOW THE GPS, only follow the instructions provided. The road is closed about 1/4 mile down and blocked by a pile of rocks. There is no place to turn around and it’s dangerous to reverse down a one lane path down a mountain. The cabin was great. The water pressure was a little low at times, but overall everything at the cabin was great. We loved the view and the location. We did not use the bath tub, but did enjoy the hot tub. We had a great trip, checked out local moonshine distilleries, and enjoyed Pigeon Forge/Gatlinburg.Now for the negative: We followed through with the check out instructions. We placed the empty cardboard carry boxes for the wine/moonshine in the bear proof trash can, wiped the counters, started the dishwasher, lowered the hot tub temp, raised the AC, and put the towels in the washer per the check out instructions. Sadly I did not take pictures of the house or check out instructions before we left. The house was left the house in good condition at check out (almost zero mess). Upon arriving home I realized I was missing a pair of flip flops, so I emailed the owner. We checked everything before we left, and no one else in our family was missing any other items. The owner responded in a rather curt manner. I have attached their response and mine. I have used Vrbo/homeaway/airbnb for over 10 years without any incidents. I have multiple positive reviews. I have never had an owner respond in this manner.
Melynda B.
Aufenthalt von 4 Nächten im Juli 2025
