Vermieter-Kommentar: Lillian had problems even before she arrived at the property; she asked to check in early, but when she didn't show up at the requested time, I contacted her and she was having problems at the car rental place. In the days following, she requested me to come to the property and check for packages she was expecting. I informed her that there is an additional freezer below if you she needed more freezer space. The refrigerator is a new small, fully functional apartment size refrigerator as shown in the pictures.There are several coffee mugs, but she requested more so I brought her more. The apartment has both heater and AC, beds and most furniture, the cookware are all about one year old. The apartment was clean when she arrived, but when I entered the apartment after she left, I was met with a disgusting smell of cigarette smoke and spoiled food. Needless to say, the apartment was as dirty as it smelled. I had to delay the arrival of the following guest due to the amount of time to clean and air out the apartment. Lillian stayed the entire length of her reservation, and only after her departure she complained and requested a refund.