Twin Waters von AvantStay | Terrasse + Billardtisch

Thank you, Carmela! I’m glad the check-in process was smooth for you and that you enjoyed the kitchen. We’d love to welcome you back again.

Thank you, Lisa, for your feedback! We're so glad to hear that the house worked well for your group and that you had a great trip overall. We apologize for the TV issue and understand how frustrating that must have been, especially with the snowed-in weather. We're glad it didn’t take away from your experience, and we’ll make sure the TV is fully functional for future guests. We hope to welcome you back soon!

Thank you for your detailed feedback—we’re glad to hear you had an overall great stay and appreciate you sharing these insights. We sincerely apologize for the confusion regarding the en suite bathrooms and will review the listing to ensure it’s fully accurate. We’ve also shared your comments about the hot water capacity and the mattress with our team—those are important items, and we’ll be addressing them promptly to improve future guest experiences. Thank you as well for the suggestion around parking passes. We understand how that could make a difference, especially during quieter periods, and will consider that. We truly appreciate your feedback and hope to have the opportunity to host you again with an even better experience.

Thank you, Maria! We're so happy to hear that you had a wonderful stay and enjoyed all the thoughtful extras. It’s great that the boys loved the pool room, and we’re glad the views and decor made your stay even more special. We truly appreciate your kind words about the home’s craftsmanship and the overall experience. Thank you for recommending us, and we’d love to host you again anytime!

Thank you, Frank! We're glad you found the place clean and well-stocked. We appreciate your feedback about the lights and the toilet leak—we'll make sure those get addressed. Hope to host you again in the future!

Thank you for your feedback, Craig! We’re happy to hear the space worked well for your group, but we apologize for the issues with the laundry, garbage, plumbing, and pool table. We'll make sure to address the plumbing concerns and check the pool table to ensure it’s in better condition for future guests. We appreciate your thoughts and hope to host you again with improvements in place!

Thank you, Brandon, for sharing your experience. We’re so glad the home worked well for your family Thanksgiving gathering, and that the layout with the multiple floors provided flexibility for everyone. We appreciate your note about the dining table and are happy to hear you found additional seating options. It’s great to know that the location was convenient for skiing, too. We’d be happy to host you again and look forward to your next stay!

Thank you for your valuable feedback, John! We appreciate you sharing your experience and suggestions. We’ll definitely consider adding a detailed parking information sheet, including the map to the overflow lots and an explanation of the parking passes and policies, to ensure future guests have all the information they need. We're glad that you were able to speak with security and get the help you needed, but we understand how clear communication in advance would make your stay even smoother. Thanks again for bringing this to our attention!